Payment and Insurance F.A.Q

How do I make payments for teletherapy?

I accept all major credit cards.  You will keep a credit card on file and your fee will be charged at the time of services.  





What insurance to you accept?

AETNA
ALL SAVERS
AVMED
BIND
BLUE CROSS/BLUE SHIELD
CIGNA   www.cigna.com
EAP:CIGNA
FLORIDA BLUE
GOLDEN RULE
HUMANA
Medicare
OSCAR
UNITED MEDICAL RESOURCES
UNITED HEALTHCARE LIFE INSURANCE
UNITED HEALTHCARE SHARED SERVICES
UNITED HEALTHCARE STUDENT SERVICES
UNITED HEALTH/OPTUM
UNITED HEALTH/OPTUM:EAP

If you have Aetna, Cigna, Oxford or an Optum/United Healthcare health insurance plan, please book on my Headway calendar here :

https://headway.co/providers/diane-kelley

For all other listed insurances Please contact the office at
 561 408-8500

What if you are not in my network?

I realize that it is necessary for people seeking therapy to use their insurance for at least part of their payment.  We try to make the process as easy as possible.  We are presently applying to more insurance panels.  In the meantime, if we are not in your network, we will gladly submit your claim to your insurance company electronically on your behalf so you can get reimbursed as quickly as possible.  

You might want to check with your insurance beforehand to see how much they will pay for out of network benefits.